Check out the article, but here are some key lessons that can apply to communications functions as well as IT:
- The Revenue of IT: companies need to establish metrics for IT projects, and meet them, in order to have credibility with higher ups.
- It's Tough to Imagine Fast Enough: You need to think about getting the technology into people's hands faster. Sometimes the same is true about project updates.
- Fewer Projects at Once, Finish Them Faster. When you're working on too many projects, it can take more time to complete all of them. Instead, orgs should focus on fewer, but get them done sooner.
- Time Doesn't Make it Better. Extending deadlines doesn't necessarily improve project outcomes. As is often quoted, sometimes "good enough" (that's delivered on time) is better than "perfect" that's delivered late.