Track Record for Our Bonus Set of Predictions

Here's what we're calling our Bonus Set of Predictions:

1.  The media landscape will change in 2018. We got some details wrong, very wrong. We expected the AT&T-Time Warner deal would not go through (it did, despite a DOJ lawsuit) and we expected the Sinclair Broadcasting purchase of Tribune Media to get approved (it did not). We got one deal right: Disney’s acquisition of Fox’s TV and movie studios (but not Fox News, Fox Sports and Fox TV channel). The media world changed in another way, thanks to Netflix, which receives a lot of coverage, attention and awards. We expect more consolidation in the media world, more attention to Netflix and other streaming services, and more layoffs and closings among local media. Grade: B-.

2.  Artificial Intelligence and robotics, now interconnected, will continue to be “hot.” We got this right. A.I. and robotics got a lot of attention in 2018, and we expect that to continue in 2019 and beyond, including scare stories about a “robocalypse” in which A.I.-enabled robots replace human workers as well as more-reasoned articles that debunk the scare stories. We’re not as worried because there we think it will open other types of jobs, and that implementing A.I. seems inevitable because the potential benefits could be so significant. Grade: A.

3.  Innovation often will come via business models. We expected, for example, that upscale restaurants with a delivery-only business model (relying on mobile-ordering apps) would be a bigger trend than it turned out to be. There was some coverage of that sort of innovation – not so much of technology but in the use of technology – but it wasn’t a top story. Grade: C.

4.  Bitcoin and blockchain is hitting it big time. This was our surest best of any of our 2018 predictions. We do expect more bumps in the road for bitcoin and blockchain, but overall, it will continue in 2019. Grade: A.

5.  Is the internet dying? There have been articles about the internet dying, including in the October issue of Wired. But it really wasn’t a “thing” in 2018. Grade: C-.

6.  The first amendment becomes a battle-ground issue. We got this wrong. Grade: F.

7.  Millennials’ impact will change how companies market products and services. Millennials are having an impact on products and services but there wasn’t as much coverage of it as we had expected. The layouts of newly built homes is changing, for example, but it’s not entirely clear that the reason is due to millennials (it could be because of boomers, too). Overall we overstated the amount of news coverage this would generate in 2018. Grade: C-.

8.  Smart-Home automation will gain acceptance but still a niche offering. We said the biggest aspect would be intelligent personal assistants like Amazon Alexa and Google Home. Overall, we were on target for this. Grade: B+.

9.  The ranks of unicorn startups will grow but expect a backlash because unicorns are difficult to sustain. We didn’t see the term “unicorn” as much as we expected but in October, there was a big splash that Uber’s bankers value the company at $120 billion. We did see more articles about unrest in Silicon Valley between employees at startups and regular people who live there — so that’s something of a backlash. We continue to see the challenge as stated by New York Times tech columnist Farhad Manjoo is right when he said, a continued threat for startups is that just “fewer than 1 percent … end up as $1 billion companies” and that the Frightful Five (Amazon, Apple, Google, Facebook and Microsoft) can out-pay key employees (an issue in the A.I. space), out maneuver or just invest in startups and co-opt them. Grade: C.

10. Religious nonprofits will be able to publicly make political endorsements, but doing so will change how they are perceived. We got this wrong for 2018. However, it may be a problem down the road, particularly with people who oppose the political endorsements made by a particular religious nonprofit.

John Oliver Validates Our BitCoin Prediction & So Does the Wall St. Journal

For our predictions for 2018, we said to expect that bitcoin and blockchain would generate a lot of coverage -- much more than prior years. We said bitcoin and crypto currencies would generate a lot of coverage even though most people won't be investing in them.

That seems to be an accurate assessment.

Just check out two media pieces new this week.

1. Wall St. Journal: Why Blockchain Will Survive, Even If Bitcoin Doesn’t: Latest blockchain applications could bring overdue change to critical, if unsexy, functions in shipping, real estate and…diamonds by Christopher Mims, who writes the "Keywords" weekly tech column.
2. "Cryptocurrencies: Everything You Don't Understand about Money Combined with Everything You Don't Understand about Computers," which appeared on "Last Week Tonight" with John Oliver.

Check out both, they're worthwhile. This is the first time we've noted a trend being validated by John Oliver, whose "Last Week Tonight" is perhaps the funniest of the comedy news programs.

We still feel that bitcoin and cryptocurrencies won't go mainstream in terms of wide ownership or use of them by the general public. But we do think Mims is right that -- once the hype about blockchain subsides -- there is a  blockchain has the potential for surviving and transforming industries.

What do you think? Will blockchain be the next cloud computing, which seems to have had a long-term impact on business? Or is it like Netscape -- a pioneering tech that spawned an industry while failing? Or like Google Glass (cited by John Oliver), an interesting idea that didn't solve a real need for people right now?

Let us know what you think.

Fortune Validates Our Prediction About Bitcoin

Although bitcoin has been around for a few years, it really wasn't a topic in mainstream conversation. It would get written about but it wasn't receiving daily news coverage.

In our predictions for 2018, we said that would change. We said bitcoin would not be mainstream -- by which we meant: cryptocurrencies are not something that most of us will invest in -- but it would generate lots of coverage. A lot more than in previous years.

That prediction came quickly true in 2018. Newspapers have been covering bitcoin on an almost daily basis this year. Fortune devoted its Jan. 18th issue to bitcoin.

Fortune even has a dedicated page on its website to bitcoin.

Check out the cover story: "How High Can Bitcoin's Price Go in 2018?"

For all the coverage and the interest in cryptocurrencies that rise and fall dramatically, we continue to feel they are a niche investment opportunity. Will bitcoin and its sibling cryptocurrencies thrive and take over from government-backed currencies? Certainly doesn't seem likely over the next decade.

But as we move away from using cash -- there are already some restaurants that don't accept paper currency; you have to pay electronically -- that may change, especially for people doing legitimate business across borders. The reason: banks add on fees on both sides of the transaction when American businesses pay international partners/vendors in dollars and that money has to be converted into local currency. Those fees can eat up -- unnecessarily, it seems -- a significant percentage of the transaction. With bitcoin, you avoid those fees because you don't need to convert from one currency to another. So we expect some legitimate businesses to push for the use of paying and accepting via cryptocurrency.

But there needs to be some standardization among cryptocurrency. 

And it needs to not be as volatile as bitcoin currently is. You don't want to accept a currency that drops 50% in a matter of hours, with no discernable reason.

Wall St. Journal Validates Predictions on Bitcoin & Amazon

Though it's freezing out, we were warmed to come back from New Year's to see that the Wall St. Journal has validated two of our trends.

We predicted that bitcoin would be the subject of daily news coverage, and that seems to be very much to be the case, just check out the latest in a stream of articles about bitcoins: "For Bitcoin, A Year Like No Other In 2017, bitcoin became one of the market’s greatest speculative crazes; it remains to be seen whether it can live up to the hype." We expect this to continue throughout 2018. What's more, we expect to see dedicated columnists and online media outlets devoted to bitcoin. (That said, we're not sure bitcoin is not some kind of trend, and we are not endorsing bitcoin or cryptocurrency -- just saying we expect it to be a subject that gets covered by the news media.)

The other trend is about the market force and impact that Amazon wields. Check out Christopher Mims wrote, "Even Amazon, a Colossus, Has Its Limits," which does say that Amazonification is not inevitable. According to Mims, part of where Amazon is most successful is in driving down prices of commodity items, not in developing premium devices like an iPhone (its success with Alexa notwithstanding). He said, increasingly, Amazon serves as a retail platform for other retailers, taking 15% of their sales via amazon.com -- and that's why Amazon has its limits: because Amazon still needs other retailers to succeed on its platform. 

We think that's true but that Amazon continues to be the major retailing factor in 2018 and beyond. We expect Amazonification to be debated and examined throughout the year.

Key Predictions for Trends in 2018, Part II

When we evaluated trends for 2018, we came up with more than five -- while avoiding politics. 

Here's what we're calling our Bonus Set of Predictions:

1.  The media landscape will change in 2018. Beyond newsroom layoffs and publication shut downs, which is upsetting, the media landscape will change in other ways in 2018, thanks to three deals: a DOJ-opposed AT&T -Time Warner combination, a more likely Sinclair Broadcasting purchase of Tribune Media, and a Disney acquisition of Fox’s TV and movie studios (but not Fox News, Fox Sports and Fox TV channel). If two of those three deals go through, expect others as defensive moves.  In an Internet of media choices, consolidation at this level may not be in the consumers’ interest.

2.  Artificial Intelligence and robotics, now interconnected, will continue to be “hot.” A.I. and robotics will be combined in articles (instead of considered separately as in prior years), and we expect to continue to see scare stories about a “robocalypse” in which A.I.-enabled robots replace human workers as well as more-reasoned articles that debunk the scare stories. We’re not as worried because there we think it will open other types of jobs, and that implementing A.I. seems inevitable because the potential benefits could be so significant. 

3.  Innovation often will come via business models. You might not be able to get a reservation at that great local restaurant you’ve been ordering from but that’s because of their delivery-only business model relies solely on mobile-ordering apps. By eschewing things like waitstaff, expensive leases, and needing to focus on turnover rates for tables, these restaurants are able to flourish in a notoriously tough sector. We expect coverage of that sort of innovation – not so much of technology but in the use of technology – to continue in 2018.

4.  Bitcoin and blockchain is hitting it big time. Lots of coverage. Still not mainstream but finally reaches a point where people who haven’t paid attention at least have heard of the two cryptocurrency terms.

5.  Is the internet dying? Long before the (possible) end of net neutrality, some have predicted that the internet is dying. The internet (which was once so important it was always capitalized) has been subsumed by apps and by Amazon, Apple, Facebook, Google and Microsoft, which control much of the online ecosystem, from app stores to cloud storage to online ads. Ending net neutrality favors those five companies, while making it harder for small disruptive startups.

6.  The first amendment becomes a battle-ground issue. Between campus culture wars (regarding who can speak on campus and who can disrupt those who try to speak on campus), varying definitions of hate speech and the more-open expression of bigotry, the fight to protect free speech will generate coverage in 2018. Part of the challenge is a polarize climate is finding the balance between allowing free expression and preventing bigoted express.

7.  Millennials’ impact will change how companies market products and services. Currently America’s largest generation (sorry, boomers), millennials have had a significant impact on the workplace. In 2018, marketers will increasingly realize they need to change how they reach the 4.8 million 26-year-olds, and the millions of others currently 25, 27 and 24 as they encounter life-defining moments that include: choosing a career or to enter the gig economy; buying or renting a place to live, along with renovating or making repairs; taking on different responsibilities such as paying taxes and keeping track of their finances, including retirement; getting married, deciding whether or not to have kids and/or get a pet, and cooking. Millennials’ preferences and needs have already spawned new apps and services to deal with these responsibilities and choices. For example, we’re seeing a rise in food-delivery apps from restaurants that offer only takeout (not sit-down) service because they have a kitchen but no need for a dining room. We also expect a trend that began in 2017 to continue: companies will continue to develop educational programs such as classes, online tutorials and how-to videos on what the Wall St. Journal called “such basic skills as to mow the lawn, use a tape measure, mop a floor, hammer a nail and pick a paint color.” We also expect millennial preferences to become the default choice; for example, doorbells may become vestigial as millennials text, not ring, when they arrive at a friend’s house.

8.  Smart-Home automation will gain acceptance but still a niche offering. Smart homes are preferred in some markets by some buyers but not everyone wants them or values them yet. That said, smart home technology and appliances are getting easier to find, install and deploy. One possible driver of smart home tech could be counter-intuitive: with a growing population of seniors aging in their homes, their adult children may insist on installing tech that can help them monitor their parents. As long as the internet doesn’t crash, adult children will be able to check in on their parents, adjust heating and air conditioning (already possible with Nest and other devices), turn on lights and get help via apps that their parents may not have figured out. As tech-friendly boomers age in their own homes, expect them to embrace smart-home technology. We think Internet of Things (IoT) will continue to be a widely used phrase but that “smart home” is a more user-friendly term that may be easier to market. By the way, the biggest smart home tech segment will continue to be intelligent personal assistants like Amazon Alexa and Google Home speakers.

9.  The ranks of unicorn startups will grow but expect a backlash because unicorns are difficult to sustain. There’s a lot of money being thrown around, which is why we expect some of the enthusiasm for unicorns to diminish. It’s been very difficult to maintain a $1 billion-plus valuation in a meaningful exit. Also, we think New York Times tech columnist Farhad Manjoo is right when he said, a continued threat for startups is that just “fewer than 1 percent … end up as $1 billion companies” and that the Frightful Five (Amazon, Apple, Google, Facebook and Microsoft) can out-pay key employees (an issue in the A.I. space), out maneuver or just invest in startups and co-opt them.

10. Religious nonprofits will be able to publicly make political endorsements, but doing so will change how they are perceived. As this is written, the GOP is discussing whether to eliminate the Johnson Amendment, which prohibits nonprofits from endorsing political candidates. We think Congress will repeal Johnson because it’s a campaign promise President Trump made. However, we think – and some, who otherwise hold opposing views, agree that it will affect how American’s perception when religious organizations are turned into political action committees. 

In our next post, we will post a set of ongoing trends that we think are important to keep in mind.

Key Predictions for Trends in 2016, Part III

Here's our third set of trends that we expect to have an impact in 2016:

1. The market for wearable tech and for IoT will continue to grow. Expect IoT-enabled tech to be a big story at CES.
2. 3D printers will be popular in schools.  Getting students comfortable with 3D printers is a great for seeding the market, but don’t expect them in every home just yet.
3. The importance of a college education will continue to generate media interest. The media will continue to look at whether a college education is worth the student debt loads as well as what kind of education we should provide our students. In an age of instant access to facts, memorizing certain facts may not be as helpful as actually understanding the underlying issues around history, science, literature, etc. and may not be indicators of future career success.
4. Crowdfunding will lose buzz. With even Hollywood A-listers turning to crowdsourcing their projects, we expect the novelty of crowdfunding to fade, which will make it harder to raise money this way.
5. eBook sales will plateau. After years of growing sales, eBooks’ momentum stalled in 2015. eBooks aren’t going away but they won’t totally replace traditional books, as some had feared or predicted. Increasingly, buyers may demand the ability to make a cross-platform book/eBook purchase, much as already happens with music purchased from Amazon, where you can the actual CD and direct download to your phone. 
6. Drones may start falling back to earth. Like Icarus, drones may be flying too close to the sun – and airplanes -- but there problems go beyond that. While Amazon has unveiled a possible drone to help it make deliveries, consumer drones may be the cool gift that sits in a corner until they answer this question: What do you do with a drone after you’ve taken aerial photos of your house? 
7. Will FinTech shake up traditional banking? Apps that support banking and financial services, like Apple Pay, Google Wallet and others, will generate a fair amount of business press coverage under headlines questioning whether FinTech will disintermediate traditional banks. FinTech will make inroads but won’t go broadly mainstream in 2016. That includes Bitcoin, about which there was much buzz in 2014 and almost nothing in 2015 except when some reporters thought they had uncovered the real identity of Satoshi Nakamoto, the apparent mysterious inventor of Bitcoin.
8. China may live in interesting times.  There’s a lot going on that will get coverage here. Expect coverage about the environment, including Beijing’s epic pollution and a lot of coverage about its economy, including the impact of the Renminbi being named by the International Monetary Fund as a main world currency, rising wages and an aging workforce, all leading to a possibly slowing economy. And continuing from prior years, there will be a lot of coverage about intellectual property infringement and Beijing-sanction hacks against U.S. companies.
9. The concern about cybersecurity, privacy, encryption and government surveillance is already changing. Due to the tragic events in Paris and San Bernardino, many will take a 180-degree turn on government surveillance, and demand the government to do more, not less. Expect more coverage about cybersecurity and privacy – especially as the EU enforces stricter data privacy rules (which will have an impact on cloud provides likes Amazon Web Services). Interestingly, despite the Vtech hack, which may have made children’s information available, we don’t expect much coverage about smart toys and privacy.
10. A big issue with driverless cars won’t be the technology or safety record. It will be the insurance requirements and state laws. California recently said that driverless cars will need a steering wheel and a person who is certified to drive – even as Google has designed a driverless car without a steering wheel. (The reason: it will be the transition from driverless to driver when accidents could occur.) But auto insurance will see that premiums will go down as accidents decrease – and that will change one dynamic of driverless cars (perhaps not theft, however). 

Let us know if you agree or disagree.

Please note: We're going to take a break for Christmas and New Year's -- which isn't to say we won't be working, just not blogging.

Happy Holidays, and see you in 2016!

Bitcoin Already a Hot Topic in 2014 -- Validates Another Prediction

In our annual trends and predictions, we identified Bitcoin as being a hot, ongoing topic in 2014.  We said:

Bitcoin and cashless payments will continue to generate interest. We’ve seen a rise in interest in bitcoins, and it appears bitcoins may be on the edge of going mainstream. We don’t think that will happen in 2014 but we do think the topic will get discussed.

But more retailers are evaluating whether or not to accept Bitcoins for payment, and already there's been a lot of coverage about bitcoins: such as:

• Yahoo Tech: "Okay, Seriously: What The Heck Is Bitcoin, And Why Do So Many People Prefer It To Dollars And Cents?"
• Bloomberg BusinessWeek: "Bitcoin Woos Washington to Ensure Lawmakers Don’t Kill Industry"
• Forbes: "Taxing Bitcoin: IRS Review Has Big Implications For Investors In Virtual Currency"
•  USA Today: "Ask Matt: Should I invest in Bitcoin?"

And those are just within two hours of when I was writing this post.

We still don't think most consumers will pay with Bitcoins in 2014 but more retailers will announce they accept it for payment in 2014 -- as a way to highlight their being on the cutting-edge.

Meanwhile, we also saw another story prediction get validation. In our list of ongoing tech trends we identified cognitive computing, led by IBM Watson, to score coverage. Here's a recent Wall St. Journal article: "IBM Struggles to Turn Watson Computer Into Big Business;Revenue Is Far From Company's Ambitious Targets."

Birnbach Communications' Top Predictions for 2014, Part VII: Ongoing News Stories

Each year we provide a list of stories the media will continue to cover, which include:

1. Obamacare and midterm elections will be the never-ending stories in 2014.  Healthcare.gov seems to have turned a corner from its rough start but given midterm elections, the state of Obamacare will clearly be a never-ending story. Implications: Not so much a story that clients will want to touch, but it will generate attention from reporters and bloggers. 
2. Deficits, spending cuts, taxes, etc.: As with healthcare, expect that editorial and op-ed pages as well as political radio and TV shows will be littered with opposing perspectives of the steps the country should take. Debate may be worthwhile but don't expect Congress to be any less dysfunctional. 
3. Cybercrime and cyberwarfare: We’ve picked this as one of the most important trends of the decade so expect a lot of reporting about this throughout 2014. 
4. Privacy and security will continue to be issues that only experts care about. Experts will talk about the death of online privacy but actual users don't really care. They will continue to post information about themselves because we live in a culture of documentation, in which MIT professor Sherry Turkle observes that our experiences don't seem to matter if we don't actually share them via Facebook, Twitter, Instagram, etc. That said, we expect continued coverage of privacy issues, especially connected to the NSA or advertisers even though strangers can access information about where they live, where and when they travel, what they buy, etc. We also expect that cyberattacks and cyber warfare will continue to generate coverage in 2014 and beyond. Implications: From a privacy perspective, we think there could be a backlash if the big data about consumers' habits that are being shared with advertisers enables too much contact that makes advertisers appear "creepy." 
5. Bitcoin and cashless payments will continue to generate interest. We’ve seen a rise in interest in bitcoins, and it appears bitcoins may be on the edge of going mainstream. We don’t think that will happen in 2014 but we do think the topic will get discussed. Meanwhile we continue to expect digital wallets or e-wallets to go mainstream in 2016. As we get closer, we expect there to be articles comparing bitcoin vs. Google Wallet vs. Isis (from AT&T, Verizon and T-Mobile), focusing on security and privacy issues around each standard. 
6. Star Wars: Currently scheduled for a 2015 release, the next Star Wars movie will be cool but, even with director JJ Abrams at the helm, it may not live up to fanboys’ overactive imaginations. Meanwhile, expect Comic-Cons 2014 and 2015 to get major coverage.

Thanks for staying with us. That's the end of our list of predictions for 2014 -- though we may add more. After all, it's still early in the year!

Let us know if you agree or disagree. Click here for Part I, Part II, Part III, Part IV, Part V or Part VI.