What I also find interesting was a quote about the nature of museums, from Richard Kurin, the Smithsonian's undersecretary for history, art, and culture -- and someone who understands how museums work:
"Museums originally were founded as 19th-century institutions. Well, now we exist in a different kind of world. A hundred-thousand people came to an exhibit? Well, a hundred-thousand people watching a TV program is very little. A hundred-thousand people watching a YouTube video is puny! And so I think the idea is, How do we take the stuff of the museum, the visceral experience of the object, and somehow translate that to other forms of media? We haven't figured that out yet."That's a challenge all communications functions need to solve in their own way: how to take an organization's traditional content and push it out to make it more accessible by the people who can't visit your corporate equivalent of a museum gallery.