Showing posts with label cord cutting. Show all posts
Showing posts with label cord cutting. Show all posts

Tuesday, January 21, 2020

20 Ongoing Trends That Will Continue in 2020

Each year we identify a set of ongoing trends that have a longer shelf life and will impact the following year.

Here are the ones we think significant for 2020. In some cases, the trends below will have a paragraph of explanation and in other cases, just a headline is enough.


1.   News fatigue. We typically stay away from making predictions about politics but as the election gets closer, Americans are likely to feel overwhelmed by hourly news notifications on their phones and Fitbit or Apple Watches -- the term we've seen is "ringxiety" -- to the extent that they will shut down and look for content that will distract them. There will also be a contingent who will be more motivated to seek out updates but we haven't identified a clever term for them. We don't think there will podcast fatigue in 2020 but that could come, since the glut of podcasts, no matter how compelling, does not yet seem to be abating.

2.  Short news cycles. In a recap of news from 2019, an article mentioned the longest government shut down that ended Feb. 2019. But so much happened in 2019, that a bunch of us in the office had forgotten about the shutdown. Shorter news cycles mean that a lot of news that would have once been significant and memorable gets forgotten as we get hit by more recent news.  

3.  "News deserts" will continue to grow as more news outlets cut back the amount of news they produce, lay off staffs, reduce the number of days they print, etc. News deserts were once limited to rural communities but now large cities are feeling the loss of some outlets.

4.   Fake news and disinformation will continue, probably increase in 2020.

5.  The credibility of news media is under attack. For marketers, reaching customers while they are overwhelmed by disinformation/fraud and when the media is not seen as credible (whether on the right or left), will become harder and more complicated. This is not a political stance. The point is that marketers are going to need to find more effective ways to reach customers at a time of fragmentation and low trust.

6.   Social media will continue to undergo scrutiny and it won’t look good. 

7.   Cord-cutting will continue to attract the media's attention. With so many streaming services, cord cutting won't be cheap but will be a bit easier due to TVs that make it easier -- but not yet seamless -- to binge on the shows you want, regardless of which streaming services you subscribe to.

8.  Most tech reporters at newspapers will continue to focus on FAANG: Facebook, Apple, Amazon, Netflix and Google.

9.   Elon Musk and Tesla will continue to attract undue amount of media attention. 

10. Driverless cars still won't be ready. 

11.  Virtual Reality and Augmented Reality still won’t be everywhere.

12. Blockchain and bitcoin will continue to get media coverage but most consumers still won't have much contact with bitcoin and won't understand how Blockchain affects them.

13. Corporate boycotts & consumer boycotts will continue. Corporate boycotts are when companies pull their ads from specific shows, hosts or networks to protest something said or done. 

14. 3-D content and 3-D printers will still not be as popular as they are cool.

15. Student debt and healthcare will continue to be big issues.

16. Climate change will be an issue. Especially in the wake of the wild fires in Australia and elsewhere.

17. Drug pricing will continue to get a lot of attention. 

18. STEM will continue to be important. 

19. More small colleges will merge or close. Nearly 20 small private colleges in New England have shut down in the past five years, and we expect more as education goals evolve due to declining enrollment and resulting budget problems. There’s also more competition for better-known colleges. Expect more colleges to emphasize career readiness. (Probably because the cost is so high, it’s hard to justify pursuing fields that don’t lead to a career.

20. The future continues to look cloudy – as in cloud computing.

There certainly are more ongoing trends. Let us know us know if you think we left out anything significant. If you want more detail about some of the trends for which we did not provide detail here, check out our blog, where have mentioned some of these quite a lot.


Monday, November 12, 2018

Track Record: How We Scored on Ongoing Trends

We identified 18 ongoing trends for 2018, and we think we did well with regard to most of them. 
  1. The news cycle will continue to speed up. People are experiencing news fatigue because so much is happening daily. (By contrast, there were only a few stories — like the rescue of the Thai soccer team — that had the staying power to dominate the news cycle over a period of days. Otherwise, most stories, even some that previously would have dominated for a week or two disappeared, often without having much impact in 2018. This will continue in 2019. Grade: A+.
  2. 2018 will be tough for traditional and online media. Unfortunately, true. Grade: A+.
  3. Fake news won’t fade in 2018. Unfortunately, true. Grade: A+.
  4. Cord cutting will continue but still won't save money: Netflix dominated news coverage and more media companies are offering streaming services but we did see an uptick in coverage that cord cutting is complicated and expensive. Grade. A.
  5. Virtual Reality and Augmented Reality still won’t be everywhere. Both VR and AR are making progress but neither is there yet. Grade: A.
  6. IoT will continue to be victim to cyberattacks. This did not get as much attention as we expected but that may be because IoT and Smart Homes have not been broadly adopted yet. Grade: C.
  7. The future is still looking cloudy. This may be the one tech trend that has yet to experience a backlash. Grade: A.
  8. Driverless cars attract significant coverage. Got lots of coverage in 2018. We think it’s going to take longer than most people think for driverless cars to get wide approval. We also said we think electric cars will generate more media coverage. Tesla certainly got tons of coverage in 2018, not all of it positive. Grade: B+.
  9. There's never enough cybersecurity/privacy. Unfortunately, true. Grade: A+.
  10. NFL ratings will continue to decline. We were right for the 2017-2018 season, because overall, ratings were soft. The 2018-2019 season seems to be rebounding (which we realize is a basketball term). Grade: B-.
  11. Corporate boycotts & consumer boycotts will continue. We saw some high profile boycotts from brands that pulled their advertising from controversial hosts. This will continue in 2019. Grade: B+.
  12. Drug pricing will continue to get a lot of attention. And we said, “But there won’t be an easy solution so don’t expect much except outrage.” Grade: A.
  13. Wearable tech will still not be as mainstream as people in the industry were hoping. True, which is why we did not see much media coverage about wearable in 2018. We still believe wearable is making progress but 2018 was not its year for media coverage. Grade: B.
  14. STEM will continue to be important. STEM is important but isn’t getting the media coverage it used to generate. Grade: C+.
  15. 3-D content, 3-D TV and 3-D printers will still not be as popular as they are cool. Correct (we still think). Grade: A.
  16. Artisanal will still be a hot concept. True as far as we can tell but that doesn’t translate into media coverage. Grade: C.
  17. e-Wallets still will gain traction in 2018 but mostly for Millennials as opposed to their parents. True as far as we can tell but that doesn’t translate into media coverage. Grade: C.
  18. Content management remains king.  True as far as we can tell but that doesn’t translate into media coverage. Grade: C.
Let us know if you agree or disagree with our grading or if we missed an ongoing trend in 2018.

Monday, November 27, 2017

Final Recap of Our Predictions for 2017

As part of our predictions for 2017, we also looked at some ongoing trends from prior years that we thought would continue into 2017. Here's our list and how we did.

Ongoing trends:
1.      NFL ratings will continue to decline. Whether it’s overexposure or kneeling, we got this right. Grade: A
2.      Drug pricing will get a lot of attention. We got this right, too. Grade: A
3.      Wearable tech will still not be as mainstream as people in the industry were hoping. Fitness trackers aside, this was true. Grade: A
4.      Progress to a driverless-car future will slow down. We thought the problem would be a combination of needing to solve some technical issues as well as liability issues but we were wrong. Seems driverless-cars are moving forward quickly. Grade: D (because liability issues have not been resolved)
5.      3D printers will continue to proliferate in schools but remain unnecessary in the home. Still right about that. Grade: A
6.      Cord cutting will be expensive and complicated. There continue to be more streaming services but add up Internet access and lots of $10 monthly fees from many different providers (Amazon Prime, Netflix, Hulu, CBS, etc.) and it will quickly add up to be equal to your regular cable bill and vastly more complicated to juggle from one service to another. Grade: A
7.      eBook sales will continue to plateau while traditional book sales increase slightly. Actually, eBook sales declined nearly 20%, according to CNN. So we got part of it wrong – but printed books increased. Grade: A
8.      e-Wallets still won’t be as widely adopted as some were projecting. We said, “they will go mainstream but not in 2017 or 2018” and we’re probably right but we’re seeing more retail terminals taking wireless payment methods even if most purchases we’ve seen are conducted with traditional credit cards. So, while not everyone has transferred all wallet items into e-Wallets, certainly it’s a growing trend that’s alive and thriving. But could somebody please, please tell school photographers that we haven’t needed 1x4 wallet-size photos of our kids, much less eight 1x4s, in at least a decade. We have all the photos we need on our phones, thank you very much. Not even grandparents want them. Grade: C+ 

You can check out our other recap here and the first five here.

Look for our predictions for 2018 before Christmas.

Friday, April 21, 2017

TrendReport 2017: Additional trends to expect

Each year we post our annual list of trends and predictions, as we did in Dec. 2016. We only posted our top five trends but, as usual, we actually identified many more. We recently added a new one about boycotts, with the twist being the boycotts were conducted by big brands not by consumers against those brands.

But each year, we typically identify more than a dozen trends, and we felt we should post the rest of these here (actually, we meant to post them a couple of weeks ago but have been busy).

Here are the rest of the trends we think will have an impact in 2017.
1.    2017 will be a tough year for traditional media. Financial sustainability used to be print media’s primary challenge. Not anymore. While still an issue, it has been replaced by the ascent of fake news, which has attacked traditional media’s most important value: credibility. In the last three months of the campaign, according to BuzzFeed’s Craig Silverman, fake news stories outperformed and were shared more frequently than real news. Publishers need to figure out how to re-establish their own credibility, make facts relevant and attract readers (and revenue) who may or may not care about whether news is fake or real. We expect to see declining circulations and revenues at real news organizations, followed by more layoffs and smaller papers.
2.    Social media addiction becomes recognized as a thing. It’s not just kids who can’t put down their devices. It’s everyone. We expect more stories (spread on social media) about how to break the social media/device addiction. Here’s the problem: You can’t live without your smartphone: You don’t know anyone’s phone number without it. You can’t text them without it. Meanwhile look at all you can do with it: pay for things, shop for things, turn on and off devices in your home, much less use it to not have to interact with anyone. Taking a break from your device is healthy but impossible, and we expect more content in 2017 about this as an issue.
3.    Virtual Reality and Augmented Reality still won’t be everywhere. Many newspapers feature VR content. And the NBA is now testing VR. But we don’t think VR or AR like the faddish Pokemon Go will be ubiquitous yet in 2017. Solvable problems include VR headsets that offer an improved immersive experience than the cardboard headsets (that resemble cereal-box prizes) distributed by some newspapers so readers could access VR content or the current high-end headsets. Providing a feedback loop from user to the headset/content could be around the corner – a real corner. As with other tech, VR and AR need more content to encourage people they need to have it.
4.    Expect a cloudier 2017. Cloud computing has been a full-fledged trend for several years now. But we expect that it will evolve, to reduce the costs of cloud computing and to enhance capabilities.
5.    Artificial intelligence will continue to surge. AI become the big tech trend covered in the media in 2016. While there is overblown fear that AI-enabled robots will take over humanity, we expect to see AI built into all sorts of consumer and B2B environments – and to be featured in more Hollywood movies and TV shows.
6.    Drones still won’t take off. Consumer drones look like fun – for a couple of hours. We think the real market will be B2B, not just for deliveries (which we think is still a couple of years off). We expect B2B drones to help do things that are hard or risky for humans to do such as checking train tracks or oil pipelines in rural, hard-to-otherwise-reach locations. B2B use of drones, like B2B use of robots, will drive the market.
7.    Globalization will be a hot topic. From free trade agreements to tariffs, job losses, Brexit and the U.S.’s relationship with other countries, and the nature of globalization itself will be a very hot topic in 2017 and beyond. 

8.    Interest in voice speakers will turn up. Farhad Manjoo at the Times says gadgets are dead but there’s one area that he’s wrong: digital voice assistants like Amazon’s Alexa and Google’s Home. These two assistants/speakers are designed to be more helpful than digital assistants, and we believe this will be a big year for them, and that IoT connectivity will likely operate through them. Alexa and Home are the killer app for smart home technology in the living room, like lighting, home Wi-Fi networks, and thermostats but also may be the key to IoT in kitchen appliances.

Ongoing trends:
1.  NFL ratings will continue to decline.
2.  Drug pricing will get a lot of attention
3.  Wearable tech will still not be as mainstream as people in the industry were hoping.
4.  Progress to a driverless-car future will slow down – but not for the reason you might think. The closer we get, we will recognize that aspects of driving that we took for granted are more complicated to solve when a human is not driving. These tech issues must be solved even before we get to solving liability issues.
5.  3D printers will continue to proliferate in schools but remain unnecessary in the home.
6.   Eventually consumers will realize they can’t easily, more efficiently or more cheaply cut the cord to cable – since the bandwidth comes from the cable company. But it might not matter. People watch on many devices – but usually not on their TVs – so streaming services will continue to be popular, even if duplicating cable offerings.
7.  eBook sales will continue to plateau while traditional book sales increase slightly. (Meanwhile, sales of vinyl records will continue to climb but will remain a niche market.)
8.  e-Wallets still won’t be as widely adopted as some were projecting. They will go mainstream but not in 2017 or 2018.

This now completes the list of most of the new and ongoing trends we identified in December. We purposely did not want to add new trends that came to light as a result of changing global political realities or predictions that only would have been obvious after the fact (like Bill O'Reilly's departure this week from Fox). 

Let us know what you think about our list -- what we missed (not including political or unlikely predictions like one about O'Reilly). As always, we will issue a report card on these trends later in November.

Friday, December 9, 2016

TrendReport 2016: How We Did WIth Our Predictions for This Year

Other people look forward to the end of the year for holidays, but we look forward to looking back at our predictions to see how well we did.
Before getting to the results of how we did on the trends we picked, let's start by noting which trends did not pick. First, we stayed away from talking politics and making predictions about the election -- and we're glad we did. (While our parents told us not to talk about politics, we are interested aspects that affect the media, and we will pick up some of the implications in our predictions for 2017 -- so stay tuned.) We also failed to predict that the Chicago Cubs would win the team's first World Series in 108 years (but we'll go on record that Theo Epstein, who was in charge when the Red Sox won its first championship in 86 years and was the brains behind the Cubs, is a lock to make it into the Major League Baseball Hall of Fame).
Here's a look at how we did on the predictions we did make:
1.      The media will have a good year. Overall, 2016 was a difficult year for the media so we got this one mostly wrong. That said, from a business perspective, we said, "Some media outlets still haven’t figured out how to build a sustainable business model from paywalls, online ads, and native advertising (aka clickbait)" -- and we were right about that. But campaign dollars did not do as much as we thought to boost traditional media revenues. Worse, the credibility of the media was attacked by both political parties and by the media itself. This is a serious problem, especially considering the attack on "facts" that occurred as a result of this year's political campaign. Grade: B-.
2.      Drug pricing will get a lot of attention. We got this one right. There was a lot of media and social media attention, mostly regarding the rising cost of EpiPens. What we overestimated was the level of action that Congress took (not much beyond some hearings). Grade: A-.
3.      Tech turns into Towers of Babel. We overstated the situation for Internet of Things. It made progress but not yet the way we thought. It did turn into something of a backdoor security issue, and we certainly can expect more of that to come. Grade: C+. 
4.      The rise of Artificial Intelligence. We said, "The ways we can use AI and machine learning will increase in 2016, helping us make better business, personal and health decisions and helping to address security concerns." We think that's right (and we're not saying if our use of AI helped us come to that conclusion. People will continue to be concerned about the implications of AI, but like IoT, we think those fears won't slow down acceptance. Grade: A.
5.      Whither unicorns and their business models? We got this right, too: Some unicorns – startups valued at upwards of $1 billion – faced some serious issues. Even as Trump used Twitter to win the election (according to him), Twitter the company encountered problems as it tried to sell itself to companies no longer interested in the little blue bird. We believe it will be increasingly difficult for Unicorns or Unicorn-wannabes in 2017. Grade: A.
6.      Content management remains king. This was an easy one. Grade: A.
7.      More will cut the cord in 2016. Despite this headline, we actually said that "we expect some people not to cut the cord because it’s more complicated and not necessarily cheaper if you cut the cable cord." But we did say that people are more likely to watch TV on devices as opposed to gathering around a big screen TV to watch as a family; that's on the decline. Grade: A.
8.      The importance of a college education will continue to generate media interest. Student debt was a topic during the primaries but faded as the campaign went on. So we mostly overstated this; we also said that the nature of education will have to change in an age of instant access to facts, making memorizing certain facts not as helpful as actually understanding the underlying issues around history, science, literature, etc. Grade: B-.
9.      The gig or on-demand economy will continue to grow. We're not sure if the number of people in the gig economy has increased -- since we don't know if there's an accurate way to measure the gig economy -- but there has become more media coverage and mainstream. Grade: A.
10.   Virtual Reality won’t go mainstream, yet. Media outlets like the New York Times, Wall St. Journal and USA Today now offer virtual reality content but VR is still much more of a novelty than an accepted mainstream technology. It could become more mainstream by 2018. Grade: A.
11.   The market for wearable tech and for IoT will continue to grow. But it didn't grow as much we expected. Grade: B.
12.   3D printers will be popular in schools. We said don't expect 3D printers in every home just yet. We were right. Grade: A.
13.   Crowdfunding will lose buzz. People are still using crowdfunding but we feel we were right that "the novelty of crowdfunding... (will) fade. Grade: A.
14.   eBook sales will plateau. We don't think eBooks will fade but we were right in that there wasn't much media buzz about eBooks in 2016. Grade: A. 
15.   Drones may start falling back to earth. Consumer drones like the one that fell on the White House lawn (in 2015) have caused some issues and demands for regulating their use, but drones are not the buzzy media topic they once were, as we predicted (and as validated by the New York Times’ Farhad Manjoo. Grade: A.
16.   Will FinTech shake up traditional banking? Apps that support banking and financial services, like Apple Pay, Google Wallet and others, are disrupting (or disintermediation) traditional banks. But credit cards are not about to be displaced so easily, which is why we think FinTech isn't really shaking up the industry yet. No doubt it will get there, within three to five years. Until then, don't throw away your check books. Grade: A.
17.   China may live in interesting times. China got the media's attention -- including for regarding the valuation of the Renminbi and cybercrime perpetrated against the U.S. and U.S. businesses -- but not as much as we expected. We think the new administration will focus more attention on China. Grade: B-.
18.   The concern about cybersecurity, privacy, encryption and government surveillance is already changing. Last year, we did not predict that Wikileaks, with apparent help from Russia, would play such a significant role in this year's election. But the party that did not get hacked is being led by someone who seemed to campaign on the promise to do more with cybersecurity to catch domestic-based terrorists before they carry out attacks. Grade: B.
19.   A big issue with driverless cars won’t be the technology or safety record. Actually, there's still an issue with the technology but the insurance requirements and state laws remain an obstacle. Grade: B+. 

Now, we're looking forward to our next favorite part of the year: Making predictions for next year. Look for them to hit in mid-December.

Wednesday, February 17, 2016

Fortune Validates Our Prediction About Cord Cutting

With its Feb. 1, 2016 article, "The Bundle is Dead, Long Live the Bundle," Fortune validated our prediction. In Dec. 2015, we wrote, "We expect some people not to cut the cord because it’s more complicated and not necessarily cheaper if you cut the cable cord."

As the subhead to its article, Fortune wrote, "Fans of streaming video find that ditching cable doesn't always lower their bills."

That's frustrating but correct.

Thanks for validating our prediction!

Thursday, December 31, 2015

Wired Validates 5 of Our Trends

We're already seeing validation of some of our trends. The January issue of Wired ran two articles of note to our trends: cutting the cord and the gig economy.

About cord cutting, we said, "We expect some people not to cut the cord because it’s more complicated and not necessarily cheaper if you cut the cable cord." In an article called "Cord-Cutting Is Gonna Suck in 2016, But It'll Get Better," Wired identified the same problem we did: the cost of different subscriptions services, the complications of how to access it including of when you exceed your data limit means that cord-cutting isn't the solution you think it.

We also said the gig economy will generate coverage in 2016, and that "To pessimists, it means that people won’t have the safety net of company-provided healthcare and benefits." Also in the January issue (and not yet available online), is an article by Jessi Hempel called, "A New Deal: Gig-Economy Workers Need Protection. Now." Check out the article when it becomes online.

Actually, in his Letter from the Editor, Scott Dadich identified other trends that validated ours. Dadich feels that VR will go mainstream in 2016 while we think VR will still be much more of an early adopter tech next year. 

We agree with him (or he with us) that "AI comes to the everyday" (we said, "The rise of AI"). We both offered up concerns about unicorns, mostly that startups worth upwards of $1B will become on the verge of extinction -- okay, that's overstating things; it's just going to be much more difficult for them in 2016. 

And in "Autonomous driving gets serious," Dadich agrees with us that "we won't be handing over the steering wheel this year," and that a big issue is "talking about regulations" -- while we said the big issue isn't the tech or safety issues but "the insurance requirements."

So, judging by Wired, we're doing pretty well with our predictions.

Also, check out Fast Company's "Twenty Predictions for the Next 20 Years," by Robert Sarfian, which has a lot of interesting good trends.

Meanwhile, by the way, we expect a lot of IoT news coming from CES next week.

Here's to a happy New Year, and more tech validations.

Tuesday, December 22, 2015

Key Predictions for Trends in 2016, Part II

While we sometimes look at cultural events, we will not discuss the impact of "The Force Awakens" since many have not seen the movie yet (or have not seen it a second time, yet) nor the presidential election.

Here are our second set of marketing and technology trends that we think will have an impact in 2016.

  1. Content management remains king. With traditional media’s downward trend and social media’s continued prominence, companies must continue to promote themselves as thought leaders through social media, blogs, videos, bylined articles, videos and more. And they must do so an ongoing basis to remain fresh and relevant.
  2. More will cut the cord in 2016. There will always be a reason to watch TV on a big screen but too many families watch TV on separate rooms on various devices. Cable isn’t something you need, even for sports – although in some cases you need to have a cable subscription to access programming on your device and you certainly need Internet access to be able to stream. So we expect some people not to cut the cord because it’s more complicated and not necessarily cheaper if you cut the cable cord. Too much good shows to watch.
  3. The importance of a college education will continue to generate media interest. The media will continue to look at whether a college education is worth the student debt loads as well as what kind of education we should provide our students. In an age of instant access to facts, memorizing certain facts may not be as helpful as actually understanding the underlying issues around history, science, literature, etc. and may not be indicators of future career success.
  4. The gig or on-demand economy will continue to grow. For optimists, the gig economy gives people the ability to work when they need to, where they want to, to take on new opportunities and experiences, and to be more entrepreneurial (like the guy who took shares in then-private Facebook to paint its offices and wound up with shares worth $200 million). To pessimists, it means that people won’t have the safety net of company-provided healthcare and benefits. We expect the debate about the gig economy to continue in 2016, as courts decide whether Uber drivers are employees, whether they can unionize, etc.
  5. Virtual Reality won’t go mainstream, yet. The New York Times’ new experiment with virtual reality as an immersive advertising platform – which included a free cardboard VR viewer for subscribers –was impressive, but its cardboard viewer hasn’t sent crowds to purchase more sophisticated and more expensive viewers. That said, others will follow the success (or failure) of what the Times calls “the future of news.” If it is the future, expect it to make reporters’ lives even more challenging because of the additional work it takes to film and edit immersive VR.
We will issue our next set of predictions tomorrow. But let us know what you think of today's trends.

Tuesday, December 15, 2015

Track Record for Our 2015 Predictions

A lot of people issue predictions, but we feel it's important to look at the prior year's predictions to provide some integrity to the process. But it also helps us focus on changes for the following year.

We try to cover a lot of ground when making predictions, certainly covering our client's sectors (without taking away from what they're doing or hyping what they're doing). But there's a lot of things we miss. For example, we -- like most of the rest of the world -- did not predict that Donald J. Trump would be a GOP front runner for five months. (We're guessing that only Donald J. Trump would have made that prediction last year.)

So here are our grades based on the trends we predicted for 2015:

Here are our predictions for 2015:
  • Wearable tech will be big in 2015. Wearable tech was successful but not necessarily "big." That's in part because most wearable tech is still in the oxymoron stage – where it either works as fashion or technology or neither but not both. But the other reason it's still not enough reason for most of us to buy and wear them. We still feel wearable tech will become mainstream but maybe in 2016. Grade: B-.
  • Expect sensory overload. Just don't expect that yet. We meant that the Internet of Things (IoT), which will use built-in sensors, networked-enabled smart devices to capture information and communicate to bring a higher level of convenience for humans, would overwhelm us with too data from sensors. Clearly that didn't happen in 2015. On the other hand, we said "within two years," so that means we still have time to be rigt, if this happens by 2017. Grade: B-. 
  • Content management remains king. We got this right though we've seen some decline in the impact of infographics (though they're still flourishing on Pinterest). Thought leaders through blogs, videos, bylined articles, social media, traditional media will remain strong in 2016. Grade: A.
  • Watch for the monetization and maturation of social media. We were right about Snapchat but wrong in terms of Twitter, which has matured but has not been able to apporiately monetized its users. The revolving door of Twitter CEOs validates that others are expecting monetization even if Twitter can't deliver. Grade: B.
  • More will cut the cord in 2015. Streaming services did become ever more popular this year, with new apps from HBO, CBS and others. But the realization finally seems to have hit that cutting the cord isn't simpler, may cost just as much, and that to be able to stream video from the Internet, you still need Internet access, which is still provided by cable providers. (Check out this recent Bloomberg Businessweek article: "Cutting the Cord, Not the Cost.") We got this one right. Grade: A.
  • The importance of a college education will continue to generate media interest. Because student debt continues to grow, the value of an education became an ongoing story in 2015. Expect that to continue in the election year. Grade: A.
  • After a couple of more-or-less stable years, 2015 will be a rough year for print media. Unfortunately, we were write about this. There were layoffs in newsrooms in Philadelphia, Los Angeles Times, Boston Globe, New York Daily News. (And not just print:  even ESPN laid off several hundred employees.) According to Poynter, the reason: "This year has been a worse year, not a stabilizing one, for advertising. Digital and other new revenues are not making up those loses. As new strategies (like paid digital subscriptions or contracting printing) settle in for a few years, they still generate revenue but not growing revenue." Grade: A+.
  • There’s always going to be a new site generating lots of buzz, but those may not be the ones to reach your customers. By way of example, we cited Yo, an app generated a lot of buzz in 2014 because it allows you to say only “Yo” to your friends. Haven't heard much about it in 2015 so we think that proves our point. Grade: A.
  • Wearable tech will allow new ways for marketers to interact with consumers. This prediction was ahead of the curve but we remain convinced this will happen and that it will be a bit creepy. Grade: C.
  • The temptation for marketers is to be everywhere all the time – but more Americans will try to disconnect, if only for a few hours or the weekend. When a popular meme on Facebook urges people to look up, and turn off their devices, we may be at odd moment. We don't seriously expect people to put away their devices for good – as a society, we are all too addicted to them. But we are seeing people talk about unplugging for the weekend as a sort of electronic cleanse. Grade: A.

Tuesday, December 24, 2013

Birnbach Communications' Top Predictions for 2014, Part V: Ongoing Consumer Trends

Here's our list of ongoing consumer trends we expect to see in 2014.
  • The Battle for the Living Room.  There are two fronts to this battle: high-end TVs and gaming consoles. CES will generate some buzz for the latest mega-ultra high def systems while the battle between Xbox and PlayStation will especially heat up around next Christmas. 
  • Cord-cutting will continue to be a top story.  Because the different streaming services offer complementary offerings, we think there will be a shift in coverage away from comparing Netflix vs. Amazon Prime vs. Hulu; instead, the focus will be more on streaming services vs. cable. Over the next 24 months, cable, while more expensive, has an advantage because it is still easier to use than having to switch inputs between streaming services and cable channels. 
  • Consumers still expect Apple to unveil a new way to watch TV, but Apple will offer, instead, the iWatch.  Samsung beat it to the punch with a large connected wrist-device that looks it was designed by Dick Tracy, but we expect Apple to launch its iWatch connected device before it announces an iTV. That said, we still expect demand for an Apple iTV to generate a lot of speculation in 2014. 
  • Premature deathwatch of things that are very much alive. People love to predict the death of various, usually popular items, devices or technology. Here are candidates for 2014: 
    •  PCs: We may be in a Post-PC era but corporations (among others) are continuing to buy PCs or Macs; and if they are buying tablets it’s in addition to, not a replacement of PCs. They may be ailing, but PCs are not dead yet. 
    • Cable TV: Cable carriers are looking at ways to evolve, offering services via the Internet. We don’t think cable companies will disappear anytime soon because they’ve made bundling – phone/cable and Internet – so indispensable. 
    • Press releases: Despite social media, there’s still a place and a value to press releases. And companies need to make sure they include some of their keywords in their press releases because that’s important from an SEO perspective.  Keep in mind: Google’s algorithm has changed (again) and that has changed how releases need to be organized. The rise of multimedia and infographics is having a positive effect on the role of press releases. 
    • Media relations: Social media is no longer just for early-adopting B2B companies but media relations continues to be important. By the end of the decade, both media relations and social media will converge into a single integrated effort.
  • Actual deathwatch: Things we feel are actually dying. 
    • Paper-based holiday cards: Actually, businesses do seem to be shifting from paper-based holiday cards to more interactive, email cards (with video or animation accompanied by a soundtrack) to wish us all season’s greetings. However, that’s true for business partners and vendors but may not be true for your Aunt Gloria or college friends.
    • The phrase “at press time”: This once routine phrase used by the media is near obsolete in a 24/7 news cycle. 
    • The words “authentic” and “artisanal”: This may be a pet peeve, but often, when someone claims something to be “authentic” we get the sense the thing in question is actually not authentic. As for artisanal, that seems like a nominee for overused word-of-the-year.

Let us know if you agree or disagree. Check back after New Year's for our final sets of predictions for 2014 or click here for Part I, Part II, Part III or Part IV.