Insights and attitude about PR, journalism and traditional and social media.
Wednesday, January 26, 2011
Is the Future of News to be Found in Apps?
But some news apps are doing an end run around publishers to make it easier for users to get the content they want. Some of them pick up and package newspapers' own RSS feeds.
Check out "Read All About It as News Apps Arrive," which describes a couple of news apps.
Also, check out "In the App Economy, Newspapers Are Apps" by Maya Baratz on HuffPost.
Tuesday, January 18, 2011
New York Times Validates Our Prediction: The year of the app-based subscription
This week, the New York Times provides validation. Check out "For Magazines, a Bitter Pill in iPad," which describes the importance of shifting from a single-issue access to an annual subscription approach.
The Times even reiterates a key point we made: that the cost of single-issue access is often equal to or greater than the cost of a single issue of the paper edition, and that an annual app-based subscription on that basis can cost substantially more than an annual print subscription.
Our point with the prediction is that 2011 is the year that publishers will recognize the need to focus app-based subscriptions, find reasonable price points that work for them and subscribers and find a way to make it easy for subscribers to be notified and to want to reach each new issue.
The Times reports that the emergence of new tablets provides publishers will some leverage in negotiations with Apple, and we think that's true.
The article also says that right now, publishers have to develop apps across different platforms. That's true, too, but publishers must find a way to offer similar value at similar price points -- or risk disenfranchising subscribers using non-iPad tablets.
This raises a real issue for publishers and PR functions: how many tablet and smartphone formats do you need to support? At some point, in the next few years, the feature sets and format issues will become commodities, following the path blazed by TVs and PCs, where differences among them have been reduced to marketing decisions, like available colors. The reason: the balkinization of technology just doesn't work as a mass-market approach.
Clearly publishers and tablet manufacturers have to find a model that will be a win-win-win, making them happy and providing value to subscribers. This will require flexibility and experimentation -- something Apple and its App Store and iTunes model are not know for. Therefore, a key to success here will ride on the publisher's negotiations with competitors to Apple's App Store.
No matter how it turns out, look for continued interest and concerns from readers who want an easy way to access magazines via their new tablets in 2011.
Do you have a solution? Let me know.
Friday, January 14, 2011
Wall St. Journal Validates Our Prediction: The year of the app-based subscription
Currently, access to content via apps is often purchased on a single-issue basis. To succeed in terms of generating consistent revenue, we've said that publishers need to offer annual subscriptions and a consistent way to purchase them -- something that currently does not exist.
Today's Wall St. Journal points to a potential change. Check out: "Selling Magazine Subscriptions on the iPad." The platform, developed by Urban Airship, Inc., will sell app-based media subscriptions for Newsweek, the Atlantic and the UK’s Daily Mail newspaper.
That's good news for publishers. Good news for people who want to access content on tablets. And that's good news for us, because that's a pretty quick validation of our one of our 12 predictions for 2011.
Birnbach Communications' Top Predictions for 2011, Part V
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Mobile access will become increasingly important in 2011, thanks to the popularity of tablets and the rollout of 4G wireless networks.
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In-flight Internet access did become more widely available in 2010, and we expect it to grow more popular in 2011.
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Online credibility will continue to be important.
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Location-based services and behavioral targeting by advertisers.
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Online privacy will continue to be important.
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Three tech companies received the bulk of media attention in 2010, and they will continue to so in 2011. According to a study for the Pew Research Center’s Project for Excellence in Journalism, those companies were Apple (15.1 percent) and Google (11.4 percent), followed by Microsoft (3 percent). (Tech writer Farhad Manjoo wrote an article that discusses the reasons in an NPR interview, "Does Apple Get Too Much Media Love?") We think that Facebook will join AAPL, GOOG and MSFT in being the most written about tech companies.
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Two main topics were the focus of much of the consumer tech coverage in 2010, and they will continue to do so in 2011, too. The two topics: smartphones and digital cameras (although fewer people feel the need to use the word "digital" to describe cameras anymore). Tablets will become a more important topic in 2011, as noted above.
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Videoconferencing no longer resides just in executive conference rooms. You can now get videoconferencing a growing number of devices and a growing number of carriers thanks to 4G rollouts.
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The continued growth of e-books and e-reader sales, following record e-reader sales and some e-books outselling their deadwood version. There are now best seller charts for e-books, for example. And after a record year in the sales of e-readers, expect another record year in e-book sales, leading to articles in 2011 that talk about the inevitability of the shift to e-books, especially after the expected launch of Google Editions, which is set to offer read-on-any device e-books. The one exception will be children's books, especially popup books (to be known as 3-D books).
The continued evolution of communications. People under age 28 don't use their smartphones to place or receive calls – instead, they use them to text, not email, their friends. People above the age of 28 prefer email. The telephone carriers love texting because they make significant margins from texts. Expect more coverage, and more people switching to texting.
- MySpace: Obviously not 2010 technology, but clearly not one of Rupert Murdoch's successes. I saw an article in my town's local weekly paper that touched on MySpace by asking, "Does anyone remember its URL?" Ouch.
- Chatroulette: Which blasted onto the scene in early 2010, quickly becoming the source of jokes for late night comedians, hadn't been in months until an article in the Times reminded everyone. The Times thinks that options you might call Son of Chatroulette -- connecting via text, connecting via video using Facebook IDs (to reduce the likelihood of bad behavior) will succeed where Chatroulette's naked men failed the effort. We're not so sure. We can't keep up with our friends and friends of friends even now, much less to make connections to new people the way these Sons of Chatroulette make possible.
Check out Part I, Part II, Part III and Part IV.
Let us know if you agree or disagree.
Thursday, January 13, 2011
Birnbach Communications' Top Predictions for 2011, The Top 12 Business & Technology Stories, Part IV
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The economy, including the deficit, unemployment, taxes, the incoming class of GOP legislators, regulations, and the "new normal."
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The battle for healthcare reform or the repeal of ObamaCare, depending on your political perspective.\
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The continuing battle among tech giants: Google vs. Apple vs. Microsoft vs. Cisco vs. EMC vs. HP vs. Oracle vs. SAP. Also expect reporting on the battle between the iPhone carriers: ATT vs. Verizon.
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Mergers & acquisitions will likely increase in 2011, and some coverage look at the implications and impact of those mergers. There were more than 2,700 acquisitions last year, and this year the tech giants listed immediately above still have lots of cash on hand to acquire companies that will help converge service offerings.
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Are we ready for 3-D TVs. (Last year the coverage was all about the invasion of 3-D TVs. This year, the backlash to a trend that failed to live up to its hype.) We do expect a lot more attention devoted to interactive TV-like devices, including Internet-ready TV sets in the living room that are also tied to smartphones and tablets.
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The state of the media, especially print media, online-only business models and online subscriptions. The media – traditional and online can't help but cover itself.
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The status of Facebook, its policy towards privacy, and the demise of MySpace. (Last year, it was Twitter's business model – which has yet to be fully answered.)
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The status of OWN, the Oprah Winfrey Network.
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The advertising recovery.
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Local search, personalization and the growth of Groupon and similar businesses.
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Net neutrality, web traffic speeds.
The new small business model. It used to be that small businesses were the real job engine in the U.S. economy. That's no longer the case as technology allows for contractors and virtual teams to launch new companies and products. Where you once needed dozens of employees to launch a new software product, these days you need a few employees and an outsourced team in another country.
This is not to exclude the other topics we've included in our 2011 predictions, available here: Part I, Part II and Part III.
Let us know if you agree or disagree. And check back tomorrow for additional predictions. Next up: Top Continuing Trends.
Wednesday, January 12, 2011
Birnbach Communications' Top Predictions for 2011, Part III
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Traditional media will move to stable, if fragile, footing as the economy recovers – but they can't relax. The worst may be behind them, based on the reduced number of traditional newspapers and magazines that have either shut down or shifted to an online-only business model in 2010 as compared to the prior two years. But the old ways of doing business won't survive the "new normal" because even with a recovery, media properties will never again see revenue at the 2007 pre-recession levels -- unless they innovate and find more ways to generate revenue aside from traditional ad sales.
That means finding a way to charge for online content on the revenue side. That also means fewer staff and resources, perpetual deadlines and multichannel content.
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Live integrated real-time interactive multimedia events – we used to call those events "TV shows" – will become more common in 2011.
Producers will seek to combine active social media with passive viewing on one screen. You won't be limited to just voting for a contestant on a reality show, you can also comment on everything about the show. Hate Ryan Seacrest? Now you can let everyone know. The difference is that in 2010, you had to comment on Twitter or Facebook. In 2011, you'll be able to comment next to the action, and be able to interact with others on one screen as opposed to watching your TV and typing away on your computer. (Bravo has already embraced this approach, according to a Bloomberg BusinessWeek article, "For Bravo, One Screen Isn't Enough.")
Hybrid will be the overused word of the year, followed by mashup and "curation."
The word "hybrid" is no longer relegated to plants or, more recently, cars. The continued popularity in the business world for cloud-based computing and virtualization -- and yes, we know: they're not the same thing – will also drive businesses to want to maintain some control of their data and processes onsite, in their own servers, leading to a hybrid approach, for example.
Mashups used to describe the combination of two songs (on "Glee") or two musical styles, but can be used to describe anything that combines elements of two different things.
As used in 2011, curation does not have anything to do with healing. Sometimes known as "digital curation," the term generally refers to the concept of a website that offers information selected and maintained by an actual human (who might be known as a curator if this were a museum), not by an algorithm. In newspaper circles, this person used to be called "editor."